Shipping + Returns
IN-STORE RETURN POLICY:
Frances Jaye offers returns for items that are unworn and original condition with tags attached and receipt within 14 days of purchase.
Between 15 and 30 days from purchase, items may be returned for store credit or exchange.
* Sale merchandise, apothecary, vintage items and gift cards are final sale. *
ONLINE RETURN POLICY:
Once your order has shipped, Frances Jaye cannot be held responsible for stolen or lost packages, inaccurate mailing addresses, or unforeseen delays from couriers.
We're currently shipping for free on orders $150+ anywhere in the US. Otherwise, standard shipping is $10.
INTERNATIONAL
We offer shipping to Canada for a flat rate of $20.
If you live outside of the US or Canada, please contact us for a shipping quote!