SHIPPING
Online orders are processed within 1–2 business days of purchase. Processing time does not include shipping transit time.
Please double-check your shipping address before placing your order. Frances Jaye is not responsible for delivery issues caused by an incorrect address or for carrier delays.
If your package is lost or stolen, please contact hello@francesjaye.com so we can help you determine the next steps.
DOMESTIC SHIPPING
Standard shipping within the United States is free on orders of $150 or more. Orders under $150 ship for a flat rate of $10.
STORE PICKUP
Orders can be picked up Monday - Saturday, from 10am -6pm EST at 50 E 8th Street Holland, MI 49423. An email will be sent when your order is ready for pickup.